Privacy Policy

 

Privacy Policy at FILMAX

At FilMax, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, www.filmaxshop.com, or make a purchase from our Sweden-based Shopify store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of personal data:

  • Personal Identification Information: Name, email address, billing and shipping address, phone number, payment details.
  • Device Information: IP address, browser type, and operating system.
  • Order Information: Items purchased, payment method, and transaction details.
  • Cookies: Small data files stored on your device to help improve your browsing experience.

2. How We Use Your Information

We use the personal information collected to:

  • Process Your Orders: Ensure the smooth fulfillment and delivery of your purchase.
  • Improve Our Services: Analyze customer preferences and improve website functionality.
  • Communicate with You: Send order confirmations, shipping updates, and promotional offers (you can opt out at any time).
  • Legal Compliance: Meet our legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, such as:

  • Service Providers: Shopify (our e-commerce platform), payment processors, shipping companies, and email service providers to process your orders.
  • Legal Obligations: If required by law, or to protect our rights and comply with regulatory requests.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including record-keeping for legal and tax obligations. If you place an order, we retain your order information unless you request deletion.

5. Your Rights

As a resident of Sweden (and the EU), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to legal and contractual restrictions.
  • Right to Restrict Processing: You can request limitations on how we use your data.
  • Right to Data Portability: You can request to transfer your data to another service.

To exercise any of these rights, please contact us at support@filmax.com.

6. Security

We take your privacy seriously and use industry-standard measures, such as encryption and secure servers, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, feel free to contact us:

By using our site and services, you agree to the collection and use of your personal information as outlined in this Privacy Policy.

Thank you for choosing FilMax!