FAQs

 

 Frequently Asked Questions 

1. What is the resolution of the FILMAX Ultra projector?

The FILMAX Ultra projector supports native 1920 x 1080P resolution and is compatible with 4K video decoding, delivering sharp and clear visuals for your viewing pleasure.

2. What screen sizes can the FILMAX Ultra projector support?

You can adjust the screen size from 32 inches up to a massive 150 inches, providing a customizable viewing experience suitable for any room size.

3. What operating system does the FILMAX Ultra projector use?

The FILMAX Ultra projector operates independently with its built-in Android 11 operating system, ensuring it functions seamlessly without requiring a phone connection. While a Wi-Fi/Internet connection is essential for accessing a vast array of content, you can also connect your iOS or Android devices via AirPlay or Miracast for a personalized streaming experience tailored to your preferences.

4. Does the FILMAX Ultra projector support wireless connectivity?

Yes, it supports dual-band Wi-Fi (2.4G/5.8G) and Bluetooth 5.0, allowing you to easily connect external devices and stream content wirelessly.

5. How long does the bulb of the FILMAX Ultra projector last?

The projector is equipped with a long-lasting bulb that boasts an impressive lifespan of up to 50,000 hours, ensuring years of reliable use.

6. Can I connect external speakers to the FILMAX Ultra projector?

Absolutely! The projector features multiple connectivity options, including Bluetooth and a 3.5mm audio jack, allowing you to enhance your audio experience with external speakers or headphones.

7. Does the FILMAX Ultra projector come with a warranty?

Yes, we offer a comprehensive 2-year warranty on the FILMAX Ultra projector. For any issues or concerns, please reach out to our customer support team for assistance.

8. What file formats does the FILMAX Ultra projector support?

It supports a wide range of video and image file formats, including JPEG, BMP, PNG for images, and HEVC, VP9, AVC for videos, ensuring compatibility with your media files.

9. How easy is it to set up and use the FILMAX Ultra projector?

Setting up the FILMAX Ultra projector is simple and intuitive. It comes with a user-friendly interface and remote control, making it easy for anyone to enjoy a cinematic experience at home.

10. What should I do if I have more questions or need support?

If you have any further questions about the FILMAX Ultra projector or need assistance with your order, feel free to contact our dedicated customer support team at support@filmaxshop.com or visit our Contact Us page.